Refund policy
📦 Return & Refund Policy
🔄 30-Day Return Policy
We offer a 30-day return policy, which means you can request a return within 30 days after receiving your order.
To be eligible for a return, your item must be:
- In the same condition as received
- Unworn or unused
- With original tags attached
- In its original packaging
- Along with proof of purchase (receipt or order confirmation)
To initiate a return, please contact us at:
📩 megasajjadwork@gmail.com
📍 Return shipping address will be shared after your return request is approved.
Once your return is accepted, we will provide:
- Return shipping instructions
- Return address details
- (If applicable) return label
⚠️ Items sent back without prior approval will not be accepted.
🚨 Damages & Issues
Please check your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue quickly.
🚫 Non-Returnable Items
Some items cannot be returned, including:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care and beauty items
- Hazardous materials, flammable liquids, or gases
We also do not accept returns on:
- Sale items
- Gift cards